Contact us
We are here to help you. If you'd like to get in touch by email or phone, please choose from the contact options below.
We are here to help you. If you'd like to get in touch by email or phone, please choose from the contact options below.
ANNOUNCEMENT
Did you know that we have an online member self-service portal called 'My Pension' which you can use to update personal information such as your address or bank details? You can also view annual benefit statements or payslips and P60s for those already receiving benefits. Plus there's a whole host of other useful stuff! 24-hour access to your pension is at your fingertips.
My Pension - member self-service portalFor general queries on your pension:
Call: 0300 200 1022 (lines open from 9 am until 4 pm)
Email: [email protected]
Write: Pension Services. East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE *
If your query relates to the Member Self-Service Portal:
Call: 0300 200 1027
*If you wish to hand deliver a letter to us, please ensure this it is in an envelope with the address details shown above clearly marked. This can then be handed into reception.
Employer Engagement Team:
Email: [email protected]
i-Connect enquiries
Email: [email protected]
LGPS31 and contributions:
Email: [email protected]
Pensions administration and form queries
Email: [email protected]
Make contact with the Pension Board:
Email: [email protected]