Accessibility statement for East Sussex Pension Fund website

This accessibility statement applies to the East Sussex Pension Fund website - Homepage | East Sussex Pension Fund

This website is run by East Sussex Pension Fund. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We aim to meet the AA level of the Web Content Accessibility Guidelines (WCAG). This is the international standard for accessible websites and content.

We’ve also made the website text as simple as possible to understand. If you see a page that you feel does not make sense or is badly written, please let us know. 

AbilityNet has advice on making your device easier to use if you have a disability.

This includes how to:

  • make text larger
  • magnify the screen
  • change fonts and colours
  • make your mouse pointer easier to see
  • using your keyboard instead of a mouse
  • making your device talk to you

You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Microsoft Edge, Chrome or Safari). 

Opening pages in new windows

As you browse the website and click on navigation links or links within pages, they will tend to open in the same window to allow you to move through the site easily. Links to PDF documents will open in a new window as these are downloadable documents. External links will also open in a new window as they take you to another website.

If you want to open any link in a new window, you can hold down the shift key and then click the link. If you want to open a link in a new tab in your browser, hold down the CTRL key and then click the link. 


We ensure that all images used as links or that give extra information are given appropriate alternative text descriptions ("ALT texts"), as required by internationally recognised Web accessibility guidelines. All graphical navigation buttons are similarly ALT-tagged. Decorative images are left un-tagged so that they do not interfere when using screen-readers.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Write: Pension Services. East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE

Email: [email protected]

Call: 0300 200 1022

We’ll work on your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

In writing: Pension Services. East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE

Via email: [email protected]

By phone: 0300 200 1022

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

East Sussex Pension Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

PDFs and other documents

Although we aim to ensure all PDFs and documents are accessible there may be some PDFs and documents that do not currently meet accessibility standards (see below for details). For example, they may not be structured so they're accessible to a screen reader. This fails WCAG 2.1 level A success criterion 4.1.2 (name, role value).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

PDFs and Word documents are essential to providing information about the Pension Fund.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards. Please note that Adobe Acrobat documents can be converted back to plain text using Adobe's Web-based conversion service. A handful of documents we make available are provided by external companies so may not adhere to accessibility standards. 

To view and print PDF files, you must have Adobe® Acrobat® Reader installed:

You can change the settings on Adobe Reader to make PDFs more compatible with screen reading programs. 

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 13th April 2021. It was last reviewed in December 2023.

This website was last tested on 22nd December 2023. The test was carried out internally by East Sussex Pension Fund.

The website is tested using Silktide - an automated web accessibility and user experience testing platform. We test quarterly across the whole site (including all associated documents).